Full Stack Developer (UK)

Full-Time
Hybrid working, 2/3 days in London (Richmond office)

The Role:

As a Full Stack Developer you will be working across all of the business systems; your role will begin by providing support and maintenance to meet the requirements of the various business departments, implementing bug fixes, minor enhancements. Once up to speed there will be the opportunity to contribute to more major development projects.

Key responsibilities:

• Design and implementation of front end and back end solutions to urgent business requirements
• Interfacing with business teams directly to provide day to day operational support and point of contact for live issues as well as ensuring their ability to use the business systems effectively
• Improving the quality of the codebase as you make changes, making sure such changes are documented and adhere to coding and QA standards
• Implementing automated unit testing for the software developed ideally with TDD/BDD
  Work within the continuous integration environment to make sure hot fixes are pushed to production in a timely manner supported by the QA lead.

What we're looking for:

• Experience in implementing business process automation tools 
• Full Stack development experience (ASP.NET, C#, HTML, CSS, JavaScript, JQuery, ReactJS, AngularJS, MS SQL Server)
• CMS experience e.g. with Umbraco
• Experience of structured testing and quality assurance approaches (e.g. Test Driven Development and Behaviour Driven Development)
• A positive and cooperative individual who will work effectively across departments and within a team
• A good communicator and able to manage and work with a variety of stakeholders and departments across the business

Desirable:

• At least, 2-3 years commercial experience
• Continuous Delivery skills, tools and techniques (e.g. Git, Github, Jenkins, Docker, Vagrant, Chef, Puppet, Selenium, etc.) 
• Familiar with Azure cloud services & setting up/managing resources/deploying apps
• Capable of working with (and developing) multiple (REST) APIs documented with e.g. OpenAPI/swagger
• Other API messaging formats e.g. JSON, XML, SOAP 

If this sounds interesting, we'd love to hear from you. Please email your CV and covering letter to: careers@simpsontravel.com

Customer Service Executive (Corfu)

Maternity Cover
01 December 2025 - 03 October 2026

Schedule: Part-time (Dec - Mar), Full-time (Mar - Oct)

We are looking for a dedicated Customer Service Executive to join our Corfu office on a maternity cover contract. This role is central to maintaining our reputation for exceptional service and ensuring every guest feels heard, valued, and supported.

Reporting to the Customer Service Manager, you’ll handle customer feedback across all stages of the holiday experience, from pre-departure concerns to in-resort support and post-holiday follow-up. Working closely with both UK and overseas teams, you’ll help resolve issues swiftly and professionally, contributing to our high Net Promoter Score and long-term customer loyalty.

Key Responsibilities:

• Respond to guest feedback via phone, email, and surveys
• Support overseas teams with in-resort issue resolution
• Manage online reviews (TripAdvisor, Trustpilot) and ABTA cases
• Administer and analyse customer feedback surveys
• Assist with reporting, compensation tracking, and guest communications
• Liaise on health & safety matters and personal injury claims

   What You’ll Bring:

• The ability to learn fast an integrate with a new team
• Excellent communication skills and natural empathy
• Confidence in handling complaints and difficult conversations
• Strong written English and attention to detail
• Good IT skills (Excel, Word, PowerPoint)
• Ability to stay calm under pressure and meet deadlines
• Willingness to travel if required

This is a fantastic opportunity to be part of a passionate team that truly cares about creating unforgettable holidays. If you thrive on problem-solving and delivering outstanding service, we’d love to hear from you.

To apply, please send your CV and cover letter to Richard.Latham@simpsontravel.com

Closing Date: 17 November 2026

Portugal Resort Manager (Algarve)

Seasonal Contract
March to October 2026, full time

This is an exciting opportunity to join our company as we launch our operations in Portugal. Your role will be pivotal in delivering exceptional holiday experiences that reflect our brand values.

The Role:

You will manage the resort operations for our Portugal destination: lead and develop the local team; maintain outstanding property standards; deliver personalized service that exceeds guest expectations; establish and nurture relationships with owners, agents and suppliers; oversee budgets, health & safety, and guest arrival logistics.

What we're looking for:

• Proven experience in resort or hospitality management, with a strong guest-service ethos
• Leadership skills to inspire and develop a high-performing, guest-focused team
• Excellent communication and organisation skills; fluent in English (Portuguese advantageous)
• Full driving licence and right to work in Portugal
• IT proficient (Outlook, Teams, Google applications)
• A passion for travel, high quality service, and for delivering holidays that delight

   What we offer:

• Full-time seasonal contract (March – October 2026)
• Competitive salary 
• Fuel allowance and mobile phone
• The chance to represent a brand with over 40 years of heritage and a culture that values service, knowledge and passion

To apply, please send your CV and cover letter to careers@simpsontravel.com, quoting 'Portugal Resort Manager'.

OverseasConcierge & Admin Assistant (France & Corsica)

Location: France (remote), some travel required

Seasonal Contract
March to October 2026, 32 hours per week

Reports to: Operations Manager

Simpson Travel is known for thoughtful, personal service shaped by genuine local insight. As part of our France and Corsica team, you’ll support guests throughout their journey, offering warm, informed assistance from pre-departure to post-stay. You’ll also work closely with our UK office, owners and suppliers to ensure our service and property standards remain consistently high.

Key Responsibilities:

• Provide friendly, discreet support to guests before, during and after their stay
• Make scheduled calls and resolve concerns promptly and sensitively
• Respond to requests for recommendations, activities and local services
• Prepare accurate manifests and assist with booking administration
• Monitor property standards, guest feedback and any issues affecting enjoyment
• Maintain up-to-date destination and property information
• Build positive relationships with owners, suppliers and local partners
• Ensure all expenditure, documents and reports are completed on time

What we're looking for:

• Fluent English with good written and spoken French
• Strong organisation and attention to detail
• Warm, confident communication and a solutions-focused approach
• Ability to work independently and manage changing priorities
• Genuine passion for personalised service
• Travel industry experience is helpful but not essential
• Resident in France

View more information on this job role here. If this sounds like the right fit, please send your CV and covering letter to sarah.gorman@simpsontravel.com.