Head of People

Full-Time
(Hybrid working,
2/3 days in London
(Richmond office)

Reports to:
Managing Director

The Role:

A strategic but hands-on leader, responsible for maintaining a supportive, engaging and high-performing place to work.  Our Head of People will have responsibility for the employee life cycle, with key attention to recruitment, onboarding and retention/engagement elements.

You will be a business partner to both the Managing Director and executive directors in order to develop and execute people strategies that align with the company’s growth objectives and our brand values that centre around a passion for delivering outstanding experiences.

You will take a hands-on role in employee support and wellbeing, assisting employees with challenges that relate to their welfare and employment with the business.

What makes this person successful ?

• We need passionate extra milers who want to feel ownership for their part of the company
• Travel is a people and relationship business, so we want a people person effective at building relationships at all levels
• We need someone capable of both strategic thought and planning, but also hands-on execution and getting their hands dirty and in the weeds
• Commercially minded HR leadership
• Proactive and resilient mindset and passion for change
• This role is a standalone role responsible for all related people functions and processes

Essential Requirements:

• CIPD Level 5 qualification
• Previous generalist experience across the range of HR disciplines
• Experience in travel, leisure, hospitality or retail areas in a multi-site and hybrid environment
• Ability to work independently with external backup from HR consultants
• Proactive and a self-starter
• Ability to build relationships and influence with all levels of the business
• Excellent communication and interpersonal skills
• Change management and M&A people integration experience (cultural alignment & relationship building)
• Strategic growth mindset
• HR system implementation and driving of team adoption to maximising ROI from systems

Hours:

Hours are Monday to Friday 9am – 6pm

To apply, please send an email with CV and covering letter to: ed.pyke@simpsontravel.com

Travel Sales Executive

Full-Time
(Hybrid working,
2/3 days in London
(Richmond office)

Reports to:
Head of Sales

The Role:

To respond to holiday enquiries within pre-determined timeframes, focusing on the highest levels of customer service. 
To follow company processes and procedures in order to maximise the sales opportunity and ensure that all booking administration has been fulfilled accurately.

Essential Requirements:

• Proven luxury sales experience in a similar fast paced environment
• A proven results orientated sales background with a strong emphasis on outstanding customer service
• Exceptional organisational skills with outstanding attention to detail
• Flexibility
• Ability to travel overseas. A number of educational visits take place each year to ensure that our staff have a first-hand knowledge of our destinations.
• Proven commitment and long service in previous employment

Desirable:

• Driving licence 
• Calm, confident and caring nature
• Broad perspective on life

Hours:

Hours are Monday to Friday 9am – 6pm, and Saturdays 10am – 5pm on a rotational basis. We are open on Sundays 10am – 5pm for part of the year. Time off in lieu is given for weekend working.

If you know how to sell, are passionate about giving the customer exceptional service and simply love holidays then we would like to hear from you ASAP. Please send an email with CV and covering letter to: careers@simpsontravel.com