Ranzo Ionio - Penelope Cottage Greece, Kefalonia
- 1 bedroom (sleeps 2)
- Semi-detached, split level cottage within a small cluster of traditional cottages and apartments
- Open-plan living/dining/kitchenette area with 2-ring hob, microwave, fridge-freezer, TV/DVD (Greek channels only)
- Double air-conditioned bedroom
- Shower room with hairdryer
- Iron, ironing board, pool and bath towels provided
- Safety deposit box
- Private terrace
- Private swimming pool 4.5m x 2.8m (depth 1.25m)
- Shared gardens
- Large shared swimming pool 13m x 7m (depth 0.9 – 1.7m)
- All properties with wifi are able to support basic functionality such as web browsing and checking emails
- We aim to offer an uninterrupted service but sometimes due to factors beyond our control reliability can be affected
- Taverna on site
- Mini-markets 2min drive
- Beach (Alaties) 5min drive
- Fiskardo 10min drive
- Kefalonia airport 1hr 30min drive
A 10/10 holiday with Simpson travel! Great service, great location, great help and support at every stage - great value for money. Just perfect. Carmel & Clive, BrightonMr Hancocks - August 2016
A rep can make or break a holiday. In Wendy you have a real star & looking at the guest comments every visitor agrees.Mr Toynbee - September 2015
Well organised, knowledgeable staff who make the holiday first class and as promised would definitely travel with Simpsons again. Christine KentMrs Ord - July 2015
We would like to express how much we enjoyed our Simpson's holiday at Penelope Cottage, Ranzo Ionio, Kefalonia. From the minute we arrived we were bowled over by the beauty of the location with it's stylish, well equipped quaint cottage. Located in a quiet corner of the resort, the villa with it's own pool was exactly what we both needed - a peaceful, relaxing break. There will be no substitute for waking there, having an early morning swim then taking breakfast on the terrace with it's breathtaking views. Our hosts Yanis, Niko and family were wonderful. Their warmth and friendship will stay with us for a very long time. The food at the taverna was incredible and we ate there almost every night. We were so sad to leave - Bethan was even in tears! Having vowed to return there next year we would like to know when it will be possible to book as it doesn't appear on the website yet. Please could you let us know Our rep Wendy was lovely too - extremely knowledgeable, very friendly and always there to help - we would text with questions receiving answers instantly. A huge thanks to Wendy. We truly could not have wished for more. Thank you.Ms Gallimore - July 2015
Great value, great location, great accommodation, great representative. Thank you Simpson Travel!Mr Hartley-Marjoram - June 2015
The best place for our honeymoon-watching the sunset on the horizon right in front of the terrace with a glass of rosé was unforgettable. Peace and relaxation was found in abundance, whether it was on idyllic local beaches, people watching over coffee in Fiskardo or sunbathing by the pool. A perfect holiday!Miss Myers - August 2014
A wonderful holiday. Everything was as it looked and was described on the website. The representatives at both the airport and the villa were incredibly helpful and thoroughly nice people who made our stay even more wonderful. Just over to quickly!Miss Warner - August 2013
Yet another amazing Simpson Holiday !Mrs Giddens - July 2013
Our Simpson Travel holidays have been excellent and I have been delighted to mention your company to friends who are looking for similar holidays.Mrs Hipwell - May 2013
We have had two lovely weeks, where a two day storm couldn’t even win. View from the terrace magical and not too be forgotten. Average day – - Breakfast bought in from local supermarket, usually local yoghurt, peaches then bacon and eggs. - Drive to one of the local beaches either, Agia Jerusalem with sun beds for the day. Or to Dafnoudi Beach for the morning, enjoying a lovely walk through the pine trees. - Returning back to the cottage to enjoy the late afternoon sunshine and a cold beer! - Out again after the amazing sunset to Fiskardo for cocktails and invariably good food. We did have a wonderful late afternoon trip to Assos, walking up to the castle remains. We originally had several Simply Travel holidays which never disappointed and we are delighted to return with Simpson Travel, we will definitely be booking again! Must mention Wendy who is a lovely lady and very knowledgeable and helpful.Mrs Attwood - September 2012
This was our first holiday (honeymoon) to Greece/Kefalonia. What a fantastic week! The cottage is second to none, it has everything, it promises amazing sunsets (around 8pm this time of year), a great outside area to catch the sun and is run by a great family. The family also run the complex taverna where the food is unbelievable and Yiannis & Nicos (father and son) are two of the friendliest people you could ever meet. Wendy also deserves a mention as she has depth of knowledge of the Islands, which helped with our planning of places to see and visit. We recommend Agia Jerusalem Beach, this place is perfect for a day at the beach. Emblissi Beach has some amazing walks with the biggest array of fish to snorkel around. Also recommend hiring a boat to visit Ithaca. We are already planning to come back!Mr Reilly - September 2012
Return to Ranzo Ionio, Cottage no.2 last time. Delightful, with Wendy’s invaluable additions to the property; mattress topper, shower hook, new conservatory/garden furniture, canopy. Perfect week, this place just works for us as ‘instant chill’. Didn’t stray far from pool and it’s ever constant cooling breeze. Discovered Agia Jerusalem Beach. Do eat here! Yiannis, such good value and great experience. Relax and enjoy! We’ll be back!Mrs King - August 2012
Beaches – - All very lovely in their own way, but would choose Foki or Emblissi Beaches for fewer crowds and generally nicer location. - Strongly recommend driving over to Petani Beach. It takes just over an hour to get there, but the beach is beautiful and the drive has fabulous coastal views. - The beach umbrella was very useful.Mrs Alamo - August 2012
Thanks to everyone at Ranzo for a wonderful holiday – our 3rd in cottage no.1! The weather has been hotter than we’ve ever known it here – 38 degrees one day. The mattress topper has been a huge improvement – no move aching backs and the new loungers and cushions are so comfortable. Thanks to Wendy for her support in our first few days of crisis. She is a gem – cheerful and efficient and very knowledgeable about the area. Looking forward to the return trip.Ms Binns - July 2012
A very relaxing and lazy week in a beautiful location. We didn’t venture out much other than to eat, other than a couple of days on the beach at Jerusalem. The beach is not too busy and has got all the amenities you require. The on-site taverna is good and we have been looked after brilliantly by Yiannis and his crew. Looking forward to coming back one day.Mrs Dixon - July 2012
Another fantastic Simpson holiday. This must be one of the most beautiful settings we have ever visited. We returned to Kefalonia (after 23 years) with the aim of relaxing and swimming in the sea! We have not been disappointed. Jerusalem Beach was our favourite simply because of the sun loungers, shade and tavernas. We found Fiskardo to be more sophisticated than in 1989 but just as beautiful and charming. It’s an excellent base for people watching. The weather has been perfect, Wendy’s knowledge and care excellent and we return home happy and thoroughly relaxed. We will be back!Mrs Young - July 2012
We have had a lovely holiday in northern Kefalonia. Wendy has been wonderful: her local knowledge, information and friendliness have meant that we’ve made the most of our time here. She has been thoughtful and helped us sort issues here at the cottage when we have needed her to do so. We’ve enjoyed all the local beaches. We’ve enjoyed fantastic sunsets, stars, bats over the pool after dusk and exploration of deserted villages in Antipata, and on the road to Dafnoudi – one cottage with its stone ever intact. Have a nice holiday!Ms Wyatt - July 2012
We will seriously consider returning to the same location next year. Can you confirm that you will feature the destination in your brochure and when booking will open?Mr Jack - June 2012
Cottage great, view stunning – even better than expected. Wendy and staff on site all helpful and friendly – made everything easy. We visited all the local beaches. Fiskardo was pretty, great choice of restaurants, good for people and boat watching. We ate on site 4 nights and food was always great, reasonably priced and a relaxing and friendly atmosphere. Nicos’ dancing is worth seeing. A brilliant, relaxing holiday and hopefully the first of many in Greece.Mrs Jack - June 2012
A lovely holiday – just what the Doctor ordered – in idyllic surroundings. The cottage is delightful, full of character, and having our own little pool was a huge bonus. Having said that, we were pleasantly surprised by the communal pool, which we often had to ourselves. Simpson’s standards lived up to expectations and Wendy is a gem – extremely helpful and a mine of useful information. Yiannis is a great character who welcomed us (literally!) with open arms, especially when we came back from eating elsewhere. Nicos is helpful and approachable, Andi and Stella were delightful. We liked Fiskardo, but preferred to eat elsewhere on the grounds of value, just enjoying the odd iced coffee or cocktail on the waterfront. One trip we would recommend as an alternative way of visiting Ithaca is taking the car via the ferry from Sami, only €46 return, which is good value, and you can see a lot in the 6 hours or so you have there. Lots of other things to see and do here: we love Kefalonia, and will be back! P.S. Two of the earlier guests got engaged here – this was our Golden Wedding Celebration.Mr Beardsmore - June 2012
A very restful week thanks to the fine weather and beautiful scenery. What a wonderful location, such a stunning view. The cottage itself is just right – nicely appointed and clean. A great base to explore the area or just kick back and relax. A big thank you to Wendy for her helpful advice, the highlights were: - Hiring a boat from Fiskardo and exploring the coastline – well worth going over to Ithaca got lunch and the walk up from the harbour. - Assos, a very pretty and smaller version of Fiskardo. - The multitude of beaches – do put the beach umbrella in the car, essential for some shade. Finally Yiannis, Stella and family are so welcoming - and the home cooked food was delicious, especially the ‘Beef Stifado!’ We have got the taste for Kefalonia and look forward to returning sometime soon – with Simpson Travel.Mrs Rogers - May 2012
We have really enjoyed our stay here despite the weather being unseasonal. Having said that we are going home with fantastic suntans, because when it was sunny, you could sit out in it and be cooled by the breeze! Firstly we had a fantastic welcome from Yiannis. We loved the cottage and its wonderful views. Sadly we did not get round to trying the on-site tavern only being here for one week and lots of restaurants to try out. We must thank Wendy for being so friendly and helpful, plus when she visited, the sun came out!Mrs Rowland - May 2012
We have enjoyed our stay here. Wendy has been very helpful throughout our stay. Favourite beach for me was Emblissi.Mrs Northover - May 2012
† Flight availability is limited on your chosen dates.
Please call us for assistance with your holiday on 020 8392 5872.
If applicable, car hire category included in price is as follows:
|2-3 guests||1 Group B|
|4-5 guests||1 Group D|
|6 guests||2 Group B|
YOUR HOLIDAY PRICE INCLUDES
- Prices are in pounds sterling and are per person
- Accommodation only for the guests named on your invoice (including breakfast where stated if you are staying in a hotel)
- Return economy flights from the UK to your destination (flight supplements may be applicable depending on availability)
- Government and local taxes, excluding visa charges
- An air-conditioned car or return transfers, as specified in the property details
- The assistance of our local representative overseas
- Simpson information book in your accommodation
YOUR HOLIDAY PRICE DOES NOT INCLUDE
- Any breakages, damage, losses, extra cleaning or outstanding accounts incurred during your stay
- Holiday travel insurance
- Twin-centre holidays: a £15-100 per person administration fee is applicable which will include all middle transfers
YOUR SECURITY AND PEACE OF MIND
Full protection is guaranteed when you book a package with us. Our holidays are protected by the Civil Aviation Authority under the Air Tour Organisers Licence (ATOL Licence 5858) and by the Association of British Travel Agents (ABTA Membership W5698).
FOREIGN OFFICE ADVICE BEFORE YOU TRAVEL
The Foreign and Commonwealth Office provides up-to-date travel information to help British travellers make informed decisions about travelling abroad. Should you wish to check their advice or information about the destination you are travelling to, please visit their website: www.fco.gov.uk/en or call 020 7008 1500.
For most of our self-catering accommodation we are able to offer accommodation only prices (excluding flights, car hire and transfers). Restrictions may apply at certain times of the year.
Children aged 2-11 years are eligible for concessions of between 5%-25% of the holiday price. This is offered at most of our self-catering properties depending on departure dates. High season dates are excluded. Two full paying adults must be travelling in order for child discounts to apply. For further information please call our sales consultants.
There is a charge of £75 per infant (under 2 years) on all our holidays. Travel cots and highchairs are provided free of charge in our self-catering properties, however, some hotels may charge for these items and we will advise you of any extra costs at the time of booking. Many hotels offer reduced rates for children if they share the same room as their parents.
PLACING AN OPTION
In order to allow you to co-ordinate your holiday arrangements with friends and family, in many cases we are able to hold an option for up to 24 hours before confirming your booking.
PAYING FOR YOUR HOLIDAY
In order to confirm your booking a deposit of £225 per person is required unless you are booking accommodation only in which case 30% of the total holiday cost is required. However, if we need to buy in flight seats especially for your booking, we will ask you to pay a higher deposit to include the cost of the flights. This payment is non-refundable. The balance payment for your holiday should be paid at least 10 weeks prior to your departure. We accept most debit cards and credit cards, and personal cheques. All payments made by credit card will be subject to a 1.25% charge* reflecting our incurred costs. (*American Express is subject to a 2% charge.) Multi-centre holidays incur a £15-100 per person administration fee.
Please familiarise yourself with our full booking terms including our cancellation policy here.
It is compulsory that all our guests have comprehensive travel insurance and we will need full details of your policy at the time of booking or before you travel.
Your travel documents are available to download and print 2 weeks prior to departure provided you have paid in full, completed and submitted Advanced Passenger Information and car hire details (if applicable). Please note if you are travelling with Ryan Air you will only be able to download your boarding passes approximately 7 days before departure due to the airline's check-in requirements. Should you prefer to receive your documents by post, please ask us at the time of booking.
PASSPORTS AND VISAS
It is your responsibility to be in possession of a valid passport and any necessary visas. EU citizens do not need a visa to travel to Greece. If you are a non-EU citizen then you should check with your own embassy for the entry/re-entry requirements necessary for your journey. Children not on an accompanying parent’s passport before October 1998 are now required to hold their own passport if they are under 16 years. If you do not have a passport, it is recommended to apply at least 6 weeks before your holiday. Passports should be valid for 6 months after your return date.
Our prices are based on our lowest contracted fare. Occasionally it may be necessary to purchase flights outside of our normal allocation and in these circumstances we may need to charge an additional supplement to reflect the extra costs incurred. This will also be the case if we are booking flights from regional airports or on flights where we do not have a seat allocation. If a supplement applies, this will be advised to you at the time of booking.
Depart 0840 Arrive 1410
Depart 1450 Arrive 1625
Snacks can be purchased on board
Gatwick North Terminal
If you are flying on our British Airways charter service from London to Corfu you are permitted to carry one piece of checked luggage per person up to 23kg. One piece of hand baggage is permitted up to 10kg (maximum dimensions 56cm x 45cm x 25cm).
IN-FLIGHT MEALS AND SPECIAL DIETS
British Airways offer an in-flight snack on our service from London to Corfu. Special meal requests may be made up to 14 days prior to departure. Whilst we will always pass your request onto the airline, we are unable to guarantee supply. Charges may apply and we will confirm these to you at the time of booking. Easyjet offers a pay on board snack service.
GROUP SEATING AND EXTRA LEGROOM
Some airlines offer passengers the opportunity of pre-booking guaranteed seats together at a pre-paid supplement (seats may be situated either side of an aisle) and some offer seating with extra legroom for a reasonable supplement. Availability and supplements can be advised at the time of booking.
You will usually need a certificate of fitness to fly if you are more than 28 weeks pregnant. Most airlines will not allow you to fly if you are more than 32 weeks pregnant. Please refer to the airline’s website for details of their policy.
API (ADVANCE PASSENGER INFORMATION)
Most countries require that the airline take additional information from each passenger such as full name, date and place of birth, passport number, country of issue and expiry date. You will need to provide this information at the time of booking or, at the very latest, prior to release of your travel documents. You are able to complete the details online via Manage My Booking or call a member of our Pre-Departure team.
The name shown on the itinerary must exactly match the name of the passenger travelling as it appears in his/her passport (first full name and surname). If not, you may be refused boarding. Once your flights have been booked, it is not usually possible to make name changes without incurring substantial charges. If there are any errors on your invoice or itinerary, please inform us immediately.
In the event of a flight delay, whenever possible we will ensure that the airline/operator communicates the reasons for and extent of any delay and implements appropriate standards of welfare provision. EU carriers should also comply with EU Regulation 261/2004 in the event of delays, cancellations or denied boarding and guidance is provided on the CAA’s website www.caa.co.uk
CAR HIRE INFORMATION
Most of our holidays include an air-conditioned hire car, to be collected from and returned to the airport (or port where applicable). The category of car included in the basic holiday price will vary according to the number of people in your party. We do not consider infants as part of the total party size. The cars we have included offer comfortable seating for the size of party travelling, however, we do ask you to take into account the size of the boot space for your luggage if any infants are in your party, and the number of child and baby seats required. You may wish to upgrade your car to give you extra comfort and space. Availability and supplements for upgrading will be advised at the time of booking. For transporting extra luggage it is also possible to pre-book a taxi at additional cost.
The types of cars listed are only examples of car models in each category. We cannot guarantee that you will receive a specific make or model. All cars in Greece are 5 door.
Crete Car Makes and Models
Group B: Hyundai Atos or similar – a/c 4 seats
Group C: Fiat Punto/Citroen C3 or similar – a/c 5 seats
Group D: Hyundai Accent/Nissan Almeraor or similar – a/c 5 seats
Group F2: Daihatsu Terios Hard Top or similar – a/c 5 seats – on request
Group G1: Minibus Fiat Doblo or similar – a/c 6 seats – on request
Group G2: Minibus Fiat Scudo or similar – a/c 9 seats – on request
Group H: Hyundai Accent or similar – a/c 5 seats – automatic – on request
Group I: Cabrio Peugeot 206/Citroen C3 or similar – 5 seats – on request
Group G: Fiat 500/Citroen C1 1.2L or similar – a/c 4 seats – on request
Corfu Car Makes and Models
Group B: Hyundai I10 1.1L or similar – a/c 4 seats
Group C: Ford Fiesta 1.2L or similar – a/c 5 seats
Group D: Hyundai Accent 1.4L or similar – a/c 5 seats
Group E1: Citroen C3 1.4L or similar – a/c 5 seats – automatic – on request
Group E2: Hyundai Matrix 1.6L or similar – a/c 5 seats – automatic – on request
Group F2: Minibus Fiat Scudo or similar – a/c 9 seats – on request
Group L: Ford Focus 1.6L or similar – a/c 5 seats – on request
Group G: Suzuki Jimny Soft Top 1.4L or similar – 4 seats – on request
Paxos Car Makes and Models
Group B: Fiat New Panda/ Fiat Punto 1.2L–1.3L or similar – a/c 4 seats
Group C: Grande Punto/ Chevrolet 1.3L–1.4L or similar – a/c 5 seats
Group F: Dacia Duster 4x4 Hard Top 1.6L or similar – a/c 5 seats – on request
Group G: Cabrio Fiat 500/Citroen C1 1.2L or similar – a/c 4 seats – on request
Group I: Suzuki Grand Vitara 2.8L or similar – a/c 7 seats – on request
Group J: Car a/c 5 1.2L–1.3L or similar – 5 seats – automatic – on request
Group K: Fiat Doblo 1.4L or similar – a/c 7 seats – on request
Group B: Fiat Panda/Fiat Punto or similar – a/c 4 seats
Group C: Hyundai Accent or similar – a/c 5 seats
Kefalonia Car Makes and Models
Group A: Daihatsu Cuore or similar – a/c 4 seats
Group B: Hyundai I 10 or similar – a/c 4 seats
Group C: Fiat Grande Punto or similar – a/c 5 seats
Group D: Hyundai I 30 or similar – a/c 5 seats – on request
Group E: Suzuki Jimny Soft Top or similar – 4 seats – on request
Group E1: Daihatsu Terios Hard Top or similar – a/c 5 seats – on request
Group F: Minibus Fiat Doblo or similar – a/c 7 seats – on request
Group J: Car a/c 5 seats – automatic – on request
Ithaca Car Makes and Models
Group A: Fiat Panda or similar – a/c 4 seats
Group B: Hyundai I 20/Opel Corsa or similar – a/c 5 seats
Group C: Fiat Grande Punto/Seat Cordoba or similar – a/c 5 seats
Group E: Suzuki Jimny Soft Top or similar – 4 seats – on request
Group E1: Daihatsu Couare or similar – a/c 7 seats – automatic – on request
Zakynthos Car Makes and Models
Group B: Fiat Panda or similar – a/c 4 seats
Group C: Opel Corsa or similar – a/c 5 seats
Group D: Ford Focus/Opel Astra or similar – a/c 5 seats
Group K: Toyota Prius or similar – a/c 5 seats – automatic – on request
Group H: Suzuki Jimny Soft Top or similar – 4 seats – on request
Group W: Minibus or similar – a/c 9 seats – on request
Skopelos Car Makes and Models
Group B: Hyundai Atos or similar – a/c 4 seats
Group C: Renault Clio/Citroen C3 or similar – a/c 4/5 seats
Group D: Hyundai Accent or similar – a/c 5 seats
Group G: Hyundai Accent or similar – a/c 5 seats – automatic – on request
Group E: Suzuki Jimny Soft Top or similar – 4 seats – on request
Group F: Fiat Scudo or similar – a/c 9 seats – on request
Lefkada Car Makes and Models
Group B1: Fiat Punto or similar – a/c 4 seats
Group C: Hyundai Accent or similar – a/c 5 seats
Group D: Seat Cordoba or similar – a/c 5 seats – on request
Group F: Hyundai Accent or similar – a/c 5 seats – automatic – on request
Group M: VW Caddy or similar – a/c 7 seats – on request
Group M1: VW Transporter or similar – a/c 9 seats – on request
Meganissi Car Makes and Models
Group B: Fiat Punto or similar – a/c 4 seats
Group D: Opel Astra or similar – a/c 5 seats
Group E: Suzuki Jimny 4x4 or similar – 4 seats – on request
INCLUDED IN YOUR CAR HIRE
- Unlimited mileage
- Local taxes and compulsory insurance
- Two main drivers. Please note that there is a minimum age for drivers (minimum ages vary from 21 to 25 and can be advised at the time of booking) although there is no maximum age limit. Drivers must hold a British/EU Driver’s Licence or International Driver’s Licence, held for at least 2 years. You will not be able to hire a car without your original, valid Driver’s Licence which you must carry at all times when you are driving.
As conditions vary throughout Greece, please ensure you ask for full details at collection, before you sign your car hire contract.
The insurance will not cover:
- Tyres, including puncture repairs
- Loss of or damage to car keys (and costs incurred due to this, for example towing and replacement keys, etc.)
- Windscreen, wing mirrors or undercarriage (you should not drive off-road)
- Interior of car is also not covered in Corfu and Paxos
- Personal Accident Insurance (this should be covered by your personal travel insurance)
- Any damage, loss, accident, theft, attempted theft, etc. caused by your own negligence, for example, driving under the influence of alcohol, unlawful driving, driving off-road, using wrong type of fuel, unlocked doors, apparent personal effects, etc.
CAR HIRE DEPOSIT
The car hire agents will require you to lodge a credit card deposit when you collect your car. No money will be taken if you return the undamaged car at the correct time with the correct amount of fuel and not requiring cleaning.
Child and baby seats (forward facing seats only are available) can be provided if booked at least 2 weeks prior to your departure and are charged at £2 per day. Please remember to specify the age of the child. Local car hire and Simpson Travel staff are not authorised to install the child seats and as style and installation may differ to those in the UK, you may prefer to bring your own child seat for your own peace of mind.
Please refer to the information at the top of the page for details of the transfers included in the cost of your holiday. Taxis are licensed and insured to carry up to 4 passengers. Therefore, if there are 4 passengers and an infant then 2 taxis are needed and we will provide you with a separate quotation. If you are travelling with young children or babies, child seats are not provided for any vehicles used for transfers. For your own peace of mind, we recommend that you bring your own although there is no guarantee that local taxi companies will allow the use of child seats. Please note that the transfer times included in our accommodation details are approximate estimates only and do not include any waiting time.
Although we pre-arrange and book your ferry crossings in advance, poor weather or ferry cancellations may disrupt the schedules. In most cases, when you arrive at the port you will have to wait a certain amount of time for your onward boat transfer. If your flight experiences delays and you miss your pre-booked boat transfer, we will then book you onto the next available boat. If you miss the last ferry due to a flight delay or cancellation due to poor weather, it may be necessary for you to overnight at the port and then take the ferry the following morning.
ACCOMMODATION AND USEFUL INFORMATION
Air-conditioning and heating
We have indicated in the property descriptions which accommodation has air-conditioning included in the holiday price. Heating is available in some of our properties during the low season weeks, which is normally included in the holiday price.
Animals and wildlife
As in all rural communities, indigenous animals are an essential part of the way of life. The braying of a donkey, crow of a cockerel or the barking of a dog is not a complaint that receives much sympathy from the locals! Care should be taken to minimise the presence of insects and animals in your accommodation. Keep surfaces clean, dispose of refuse regularly and ensure that food is not left uncovered. Cats and dogs are often resident where an owner or manager lives on the property. If you are allergic to cats and/or dogs please ensure that you check the suitability of your chosen accommodation with us prior to confirming your booking.
We have specified if a barbecue is available at your accommodation. Please note that often in summer, due to the hot weather, use of your barbecue may not be allowed and/or strict rules for its use may apply. The local or national government reserves the right to introduce new rulings at any time, often with little prior notice, prohibiting the use of barbecues to reduce the risk of fires. Where a barbecue is not provided, it is usually because the surroundings are considered a fire risk or inappropriate for the use of barbecues.
We provide Simpson Travel beach/pool towels in all our self-catering properties and Simpson Hotels, and these are normally laundered weekly.
Please note that a double bed could be two single beds placed together. Double beds usually measure 140cm x 190cm and single beds 80/90cm x 190cm. If you are booking a hotel room, please let us know your room preference (double or twin). Although we will make every effort to convey your request to the hotel, we cannot guarantee your preference will be available.
Check-in and check-out
You will usually be able to occupy your villa, apartment or hotel after 4pm and you must vacate it on the day of departure by 10am and 9:30am in western Crete.
Self-catering accommodation is cleaned a minimum of twice a week (including arrival day) and some accommodation may be cleaned more often. Cleaning usually consists of a sweep, mop, bathroom and kitchen tidy up. (N.B. Simpson Secret, Anti Paxos is cleaned once a week on changeover day.)
Distances and timings
Please note that all walking and driving times stated are approximate estimates only. Transfer times are also approximate estimates only and do not include any waiting time.
Hotel bookings with half-board include dinner, which is usually a fixed menu with or without a choice of dishes. In some hotels, you may take your half-board meal at lunchtime.
Health and safety
Simpson Travel is committed to raising the standards of health and safety throughout all our destinations. Our guests’ safety and wellbeing is of the highest importance to us. However, please note that since many of our properties are private homes, it is not always possible to meet the same exacting standards as in the UK. In your accommodation we will provide any necessary health and safety information. We ask you to familiarise yourself with this information and the property on arrival, particularly when travelling with children, and to raise any concerns with your local representative.
In some properties a baby monitor has been provided and to the best of our knowledge it is operating correctly but it is vital that you check regularly that the device is operating to your satisfaction. We strongly advise against relying on the baby monitor in case of malfunction. Simpson Travel cannot be held liable for any malfunction of the baby monitor and the use of the device is entirely at your own risk.
Internet access and connection
If a property offers wifi or internet access, the type of connection may vary. Additionally, the signal could be intermittent at times and may not be available in all areas of the property. There may be a charge for internet use in some properties.
Linen and laundry
Bed and bathroom linen is provided and usually laundered twice weekly. For your convenience some of our properties have a washing machine.
Noise and building works
Traffic, farm work, roadwork, animals and other sounds form part of everyday life, however, what constitutes ‘noise’ to one person may not be a problem for another. Please let us know if you have any special needs regarding this. Occasionally, building work is unavoidable as we do not control such work and may not know about it in advance. Whenever possible, we will notify you of any work that we believe may affect your holiday.
Only guests named on your invoice are entitled to occupy the accommodation.
Throughout Greece, especially in the older houses, the plumbing system is not designed to have items flushed down the lavatory. Where necessary, bins are provided in all bathrooms.
We cannot guarantee that a full selection of satellite channels will be available. Channels in English may be very limited and these are often only CNN or BBC World.
Some facilities are subject to weather conditions and the general season, for example swimming pools, restaurant terraces, pool bars, local restaurants, and they may be limited or unavailable at the beginning or end of the season. Please do not hesitate to check with us, should a particular facility be a necessity to you.
Security and cleaning deposits
For self-catering properties, we require you to lodge a security deposit against any breakages, damage, losses, extra cleaning or outstanding accounts, which you may have incurred during your stay and/or due to your negligence. This should be provided by credit or debit card at the time of booking by providing authorisation for us to deduct (within 14 days of your return home) any advised charges from your card. Most of our properties are the owners’ personal homes and repairs, replacements and extra cleaning can be very expensive, so we do ask you to take care in order to avoid incurring extra costs.
Swimming pool details are given on our website. Pool dimensions are approximate only and, unless specified otherwise, pools are freshwater and unheated. In Paxos most pools are filled using ‘sweet water’, which is generally a mix of well water (with some salt content) and fresh water. Dates when pools are operational are subject to the prevailing weather conditions at the time of opening and closing and we cannot be held responsible if poor weather means the pool is opened later, or is closed earlier in the season.
Upon arrival at your accommodation, we kindly ask you to acquaint yourselves with the pool’s safety and hygiene rules. Very few pools have covers, fencing or life rings, so children must be supervised at all times. Some pools are ‘infinity pools’ which have an exposed pool edge with an unprotected drop. This maximises views and is an attractive feature of the pool. We recommend that children are supervised and that you do not sit, lean or walk on the unprotected edge.
Whilst the owners or staff of some properties may live on site and tend to the grounds, they are aware that you value your privacy, and will do their best not to intrude. We do ask you, however, to allow them reasonable access to the property so that they can maintain the grounds and keep them in good order.
We offer a welcome pack in all our self-catering accommodation consisting of a small selection of staple items and local produce. This usually includes the following complimentary items: coffee, tea bags, milk, bottled water, fruit juice, bread, butter/margarine, crisps, white wine, local beers, tonic, pasta, pasta sauce, yoghurt, honey, regional biscuits, washing powder, washing-up liquid, dishwasher tablets, washing-up sponge, salt and pepper, sugar, olive oil, vinegar, mixed herbs and toilet paper.