Careers with Simpson Travel

Are you looking for a career, not just a job?  


Simpson Travel is one of the UK's most respected and successful specialist tour operators offering villa, apartment, cottage and boutique hotel holidays in some of the most spectacular locations in the Mediterranean to a discerning clientele. Service, knowledge and the ability to listen to our clients is our mantra.

At Simpson we expect a great deal from our team members but, in return, we offer you the opportunity to learn all aspects of the tour operating business, fast track career development and superb travel opportunities. Travel is in our blood and all our team members are encouraged to sample our holidays for themselves.

If you believe that you have the requisite attributes to make a contribution to Simpson Travel, please send a detailed covering letter together with your CV to us at careers@simpsontravel.com, unless otherwise specified.


Client Services Advisor - London
 
We are looking for energetic, friendly and highly motivated people to join our growing Client Experience team in our South West London office.
The role will involve speaking to guests over the phone and by email to ensure the passenger journey between point of sale and point of departure is of an extremely high service standard. 
 
The successful candidate will have previous experience of customer service, be energetic and happy, and must love dealing with and helping customers.
 
Working towards service targets and customer feedback scores, you must be confident and have the ability to manage the customers’ expectations and deliver an extremely high standard of service.
 
The ultimate purpose of this role is to provide outstanding service for clients between the point of sale and up until the point of departure. 
Do you have a passion for travel?
Do you love dealing with customers?
Are you highly energetic, fun and happy?
Do you enjoy all of the above whilst maintaining fabulous client service?
 
ESSENTIAL REQUIREMENTS
Motivated to provide excellent customer service
Ability to work under pressure
Confident, proactive and focused
Energetic and happy
Build and maintain good relationships with clients
Empathetic, understanding and helpful
Flexible and approachable with a strong team ethic
Enthusiastic and polite telephone manner
Excellent attention to detail and communication/written skills
Strong organisation and time management skills
Previous experience of delivering high levels of customer service
 
BENEFITS
We offer very competitive salaries and a great benefits package including the following:
Simpson Travel discounts
Travel insurance
Familiarisation trips
25 days annual leave each year
‘Cycle to work’ scheme
 
Please apply by email only to david@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.
 

Qualified Nannies - Zakynthos and Lefkada, Greece - Summer Season 2017 

We are seeking qualified nannies for our crèches in Zakynthos and Lefkada for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Crèche Leader - Zakynthos, Greece - Summer Season 2017

We require a leader for our crèche in Zakynthos for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3, in addition to considerable leadership experience in a childcare environment. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Qualified Nannies - Zakynthos and Lefkada, Greece - Summer Season 2017 

We are seeking qualified nannies for our crèches in Zakynthos and Lefkada for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Operations Manager - France - mid-April to end October 2017

We are looking for an experienced and quality-focused Operations Manager to run our French villa programme from mid-April until end Oct.  You will be responsible for delivering the highest standards of service to our guests and maintaining superior property standards through constructive relationships with local owners and agents.  You will also work closely with our French product team to support them in the development of our portfolio in France.

Experience in running an overseas operation for a tour operator or similar is essential as is fluent written and spoken French.  
 
As well as the requisite experience, we are looking for a number of personal attributes:
  • Commitment to delivering quality output in all that you do
  • Ability to adapt quickly to the changing needs of the business
  • Clear communicator who can influence individuals to deliver the highest standards of service
  • An aptitude for building constructive and mutually beneficial relationships
  • Sound problem solving skills
  • Meticulous attention to detail
  • Strong organisation skills with excellent follow through
This is a hands-on role with one direct report.  
 
The role would suit someone who is already based in Provence or Dordogne. Some travel within France will be required.  You will require your own vehicle (mileage allowance paid) and a full clean driving licence. 
 
If you feel you can make a significant contribution to Simpson Travel, please write to Anne Brown at careers@simpsontravel.com with your CV as well as a detailed covering letter in both French and English.
 

Concierge/cook couple - Cavallo Island, Corsica - mid-May to mid-September 2017

We are looking for an energetic, friendly and highly motivated couple to provide a concierge and cooking service to our guests visiting the exclusive Corsican island of Cavallo.  One of you must have proven experience of cooking good quality, yet simple food.
 
ROLE INVOLVES:
  • Meeting and greeting customers
  • Preparing and cooking good quality, simple food
  • Individual guest welcome meetings
  • Available 24 hours for guests in case of emergencies
  • Resolving customer issues quickly and effectively
  • Liaising with all local support staff (cleaners, etc) to ensure superior standards are maintained
  • Undertaking weekly villa checks
  • Shopping and delivery to villas
  • Basic DIY
  • Carrying out comprehensive pre-season villa set up
  • Villa health and safety audits
  • Completing weekly and monthly accounts in a timely manner
 
ESSENTIAL REQUIREMENTS
  • Proven experience of cooking good quality food
  • Excellent customer service skills
  • Ability to deal with all types of people
  • Good computer skills
  • Ability to think on your feet and demonstrate initiative
  • Outgoing personable character
  • Problem solver
  • Team player
  • Flexibility
  • Fluent French or Italian
The care of our guests is paramount and you must demonstrate that you know how to provide the highest levels of service.  This is a full time seasonal role with one day off per week.  Accommodation provided.  Full clean driving licence essential.
 
Please send your CV as well as a detailed covering letter in either French or Italian, and English to Anne Brown at careers@simpsontravel.com.
 

Overseas Representatives Southern Corsica – Summer Season 2017

We are seeking representatives to provide a very personal service for our villa and hotel guests in southern Corsica between April and October 2017.  You must be resourceful and have an ability to put people at ease.  An eye for detail is vital as is initiative, drive and passion.  A sound knowledge of French and experience in a similar environment would be well regarded.  Due to the demanding nature of the role, flexibility and the ability to react quickly are essential.  The role would suit someone who is already resident in the locality or who is passionate about Corsica.  Full clean driving licence essential.

Please send your CV as well as a detailed covering letter in both French and English to Anne Brown at careers@simpsontravel.com.


Overseas Representative Mallorca - Summer Season 2017 
 
We are seeking a full-time representative to provide a personalised service to each of our villa guests in Mallorca between March and October 2017.
 
Requirements for the role include:
  • Excellent customer service skills, tailored to meet each guest’s personal needs
  • Independent, assertive and resourceful, with the ability to put people at ease
  • Attention to detail and ability to pre-empt potential issues
  • In depth knowledge of the island of Mallorca
  • Initiative, drive and passion
  • Fluent spoken Spanish
  • Previous experience in a similar role
  • Ability to build strong supplier relations
  • Basic working knowledge of Microsoft Office and the internet
  • Due to the demanding and on-call nature of the role, flexibility and the ability to react quickly are essential
  • Full clean driving licence essential.
The role would suit someone who is already resident on the island or who is passionate about Mallorca.
 
Please send a comprehensive CV to ruth@simpsontravel.com along with a covering letter.

Airport Representative Mallorca (1 day per week - Friday) - Summer Season 2017
 
We are seeking a representative to provide a meet and greet service to our guests at Palma airport one day per week (Friday) between April and October 2017.
 
Requirements for the role include:
  • Ability to create an excellent first impression
  • First class customer service skills, tailored to meet each guest’s personal needs
  • A dynamic personality who can create a high profile presence within the airport
  • Independent, resourceful and with the ability to build strong relations with rental car and taxi transfer suppliers
  • Attention to detail and ability to pre-empt potential problems
  • Basic working knowledge of Microsoft Office and internet
  • Initiative, drive and passion
  • Fluent spoken Spanish and experience in a similar role
  • Due to the nature of the role, flexibility, assertiveness and excellent organisational skills are essential
Please send a comprehensive CV to ruth@simpsontravel.com along with a covering letter.