Careers with Simpson Travel

Are you looking for a career, not just a job?  


Simpson Travel is one of the UK's most respected and successful specialist tour operators offering villa, apartment, cottage and boutique hotel holidays in some of the most spectacular locations in the Mediterranean to a discerning clientele. Service, knowledge and the ability to listen to our clients is our mantra.

At Simpson we expect a great deal from our team members but, in return, we offer you the opportunity to learn all aspects of the tour operating business, fast track career development and superb travel opportunities. Travel is in our blood and all our team members are encouraged to sample our holidays for themselves.

If you believe that you have the requisite attributes to make a contribution to Simpson Travel, please send a detailed covering letter together with your CV to us at careers@simpsontravel.com, unless otherwise specified.


Client Services Advisor - London
 
We are looking for energetic, friendly and highly motivated people to join our growing Client Experience team in our South West London office.
The role will involve speaking to guests over the phone and by email to ensure the passenger journey between point of sale and point of departure is of an extremely high service standard. 
 
The successful candidate will have previous experience of customer service, be energetic and happy, and must love dealing with and helping customers.
 
Working towards service targets and customer feedback scores, you must be confident and have the ability to manage the customers’ expectations and deliver an extremely high standard of service.
 
The ultimate purpose of this role is to provide outstanding service for clients between the point of sale and up until the point of departure. 
Do you have a passion for travel?
Do you love dealing with customers?
Are you highly energetic, fun and happy?
Do you enjoy all of the above whilst maintaining fabulous client service?
 
ESSENTIAL REQUIREMENTS
Motivated to provide excellent customer service
Ability to work under pressure
Confident, proactive and focused
Energetic and happy
Build and maintain good relationships with clients
Empathetic, understanding and helpful
Flexible and approachable with a strong team ethic
Enthusiastic and polite telephone manner
Excellent attention to detail and communication/written skills
Strong organisation and time management skills
Previous experience of delivering high levels of customer service
 
BENEFITS
We offer very competitive salaries and a great benefits package including the following:
Simpson Travel discounts
Travel insurance
Familiarisation trips
25 days annual leave each year
‘Cycle to work’ scheme
 
Please apply by email only to justin@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.
 

Qualified Nannies - Zakynthos and Lefkada, Greece - Summer Season 2017 

We are seeking qualified nannies for our crèches in Zakynthos and Lefkada for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Crèche Leader - Zakynthos, Greece - Summer Season 2017

We require a leader for our crèche in Zakynthos for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3, in addition to considerable leadership experience in a childcare environment. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Qualified Nannies - Zakynthos and Lefkada, Greece - Summer Season 2017 

We are seeking qualified nannies for our crèches in Zakynthos and Lefkada for the 2017 summer season. The position starts late April and finishes late October. Applicants must have proven childcare experience and be qualified to NNEB or NVQ level 3. Flights, accommodation and a competitive salary will be provided. Experience working overseas and a driving licence would be an advantage although not essential. Simpson Travel will conduct a CRB check and obtain references.

Please apply by email only to natasha@simpsontravel.com, attaching a comprehensive CV and an in-depth covering letter.


Resort representative couple - Paxos, Greece - April to mid-October (7 months)

We are looking for an energetic, friendly and highly motivated couple to join our overseas team on the small Greek island of Paxos.

Paxos is one of a cluster of picturesque Ionian islets and only reached by sea, and is definitely off the beaten tourist track. Exuding quiet luxury and tranquillity, this magical island will weave its spell on all who visit. Time has almost stood still in Paxos – just 10km long, only three main villages, four taxis and three policemen; yet there are an astonishing 63 beautiful little churches on this compact, serene island. The harbour front of Gaios, the capital, is a long curve of handsome old Venetian houses, while olive presses and forgotten hamlets still survive inland.


This is a full-time role with flexible hours depending on the work-load with one day off per week. Holiday accrues at ½ day/week which must be taken during the season again depending on workload.

Exact job role to be agreed depending on applicants

ROLE INVOLVES
Meeting and greeting customers
Individual guest welcome meetings
Available for 24-hour guest contact in case of emergencies
Resolving customer issues
Liasing with all local support staff (cleaners, etc.) to ensure excellent standards are maintained throughout
Undertaking weekly villa checks
Shopping and delivery to all villas on the island
Garden maintenance
Basic DIY
Providing office cover
Carrying out comprehensive pre-season villa ser up and villa inventories
Auditing villas for health and safety
Completing property information forms
Submitting weekly expenses and all back-up paperwork
Completing monthly accounts in a timely manner
 
ESSENTIAL REQUIREMENTS
Excellent customer service skills
Ability to deal with all customer types
Good computer skills
Ability to think on your feet
Outgoing personable character
Able to use own initiative
Confident nature
Problem solver
Team player
Flexibility required in role
 
Competitive salary plus accommodation and car.

Please apply by e-mail only to frances@simpsontravel.com, attaching a comprehensive CV with an in-depth covering letter to include an outline of your strengths and your reasons for wanting to work overseas.